15.Nov.2010 Falling in love with Facebook’s modern messaging system

I’ve been social as long as I can remember. I believe there is something magical about getting “fun” mail (i.e. NOT junk mail or bills). I’ve saved every letter I’ve ever gotten. Some call me a packrat – but I like to think of myself as a romantic. There is something powerful about being able to look  back at how a relationship has changed since the first correspondence.

Three hours ago, conversation as we know it changed forever – and I fell in love with a new kind of mail.

Zuckerberg discusses three key elements of the new messaging system (AP Photo/Paul Sakuma)

Today, Facebook CEO Mark Zuckerberg announced the launch of a new modern messaging system that will revolutionize the way we understand traditional messaging – and each other.

The idea was born when high school students told Zuckerberg they believe email is “too formal – too slow.” So Facebook set out to create a way of integrating instant messaging, SMS and email into a single inbox, dubbed a “social inbox.”

The idea is simple yet profound. Theoretically, you only need two things to send a message to someone: a recipient and a message. In short, it’s point, click, send – and Facebook will handle the rest, thanks to the optional “facebook.com” email address.

No subject lines, no cc – and you can send simply by clicking the Enter key.  Every messages sent through the system will be arranged into a single thread. Imagine what that will do for friendships – or relationships, or even worse – a messy breakup. However, that’s beside the point. Individually, 4,673 messages between me and my best friend are completely meaningless, but collectively, they form a narrative of a relationship.

“This isn’t an email killer,” Zuckerberg said, responding directly to the longtime buzz that Facebook’s “Project Titan” intended to kill off popular email providers like Yahoo and Gmail. That’s not the goal – not yet, at least. Instead, Zuckerberg emphasizes the company has fashioned its messaging less like traditional email and more like chat.

Its simple, real-time communication – and why not? Facebook already hosts over 4 billion messages daily and recently overtook Google as the most popular website in the world.

Like it or not, its here to stay. Once dubbed a fad, behemoths like Facebook have become household names, easily making social media the biggest cultural shift since the industrial revolution.

Agree? Disagree? Weigh in.

There are 6 Comments to "Falling in love with Facebook’s modern messaging system"

  • Joe says:

    I think it’s pretty cool how they are pitching this as a way to have an uninterrupted conversation regardless of the device, service and/or website. The question I have is how will this play nice with gmail, yahoo, hotmail, etc…? Also, how is the privacy going to be handled and how does Facebook benefit from this service? (data mining)

    • Cass says:

      I think its fantastic. However, I think it will eventually eliminate the younger generations ability to write a professional email, leaving them mildly empty handed when thrust into the real world (college, professional jobs, internships).

      I think it will have to be used carefully and as an accessory, not a main form of communication.

  • Alyssa says:

    I like the way they say its a way to bring all communication together without fragments. It basically seems like more of a gmail but in Facebook. So I am excited to try it out and see what it is like as a user. I believe this product will integrate with all email systems (gmail, hotmail, yahoo etc…) however not sure if this will be in the initially release.

    I have heard of some buzz of controversial discussions with Facebook and Google. Facebook will have records of the email address (from what they said today) but I am not sure how they will use them.

    Facebook is trying to develop the new way to communicate in the future. Over time I am guess they want users to use facebook.com and not their other email accounts and eventually merge over to their platform. Just think if everyone was using facebook.com emails .. that’s a pretty big boost in brand awareness and a new product to rule the online market.

    I will be anxious to see the product launch, the feedback from users, and if it will really make a stamp in the digital world or if it will be another feature that isn’t utilized by its users.

  • Avatar of Gia Rassier Gia Rassier says:

    Thanks for the input guys. I definitely agree – Facebook has a lot of work to do before we can say that email (as we know it) is dead. I appreciated that Zuckerberg made a point to say that this [new system] will be the way the future works IF they do a good job.

    Email has been around since the early 1970s as a huge part of the way we communicate with one another. That being said, I agree with Zuckerberg that people may forego lengthy email conversations in favor of short, immediate chats. It will be interesting to see how this affects the realm of business and professionalism in the future. If people are going to start using this new system to correspond with clients and other professionals, Facebook is going to need to heighten their security.

    Six years ago, Gmail revolutionized the online world by offering 7+ GB storage. How is Facebook going to handle archiving every conversation/file transfer that 500+ million users have – in a lifetime!? These are exciting times, I’m looking forward to being able to try it out.

  • So do we actually know when this is going to be available?

    • Avatar of Gia Rassier Gia Rassier says:

      It sounds like most of us won’t be seeing changes anytime soon. Facebook plans on slowly testing out the new system, starting out as invite only, then using that feedback to finalize the product in the upcoming months.

      (Crossing my fingers they send some beta versions to the Midwest!)

Write a Comment

XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>